EU Safe Harbor Compliance
Privacy Policy and Web Content

It's our business to protect your business. Here are some important policies you need to be aware of.

Safe Harbor Compliance

Effective August 1, 2009, We self-certify compliance with Safe Harbor Privacy Statement (see

As an international provider of electronic discovery and related services, LCG Discovery Experts LLC (“LCG”) places the highest value on ensuring the security of all data entrusted to us by our law firm and corporate clients. We respect individual privacy rights and have established internal protocols to assure that our security and privacy practices and procedures comply with both US and international law. The following Safe Harbor Privacy Policy (the “Policy”) describes the principles we agree to follow with respect to the collection, preservation and transfer of personal data from the European Union (“EU”), the European Economic Area (“EEA”) and/or Switzerland to the United States for electronic data discovery processing, Web hosting, and related services.

Safe Harbor

The European Parliament and the Council of the European Union adopted Directive 95/46/EC on Data Protection to set standards for the security and transfer of personal data. The Data Directive limits the transfer of personal data to countries outside of the EU for processing to only those countries that can ensure an adequate level of protection for an individual’s personal data. Swiss data protection law imposes similar limits on the transfer of personal data outside of Switzerland. The United States Department of Commerce, in consultation with the European Union, and separately with Switzerland, developed a set of Safe Harbor Principles regarding personal data privacy and security that, when followed, permit an organization to certify that it provides adequate protection for the transfer of EU and/or Swiss personal data to the US for processing. LCG fully commits to follow the Safe Harbor Principles and the 15 related FAQs that make up the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks with respect to all personal data received from any individual or entity in the EU, the EEA or Switzerland.


Directive – The Directive is the European Union’s Directive on Data Protection which took effect in October 1998.

Safe Harbor Privacy Principles – These are the principles developed by the EU, Switzerland and the United States Department of Commerce to ensure that entities not covered by the Directive adhere to privacy principles after receiving personal data and personal information from the EU and/or Switzerland.

Personal data – Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

Processor – A natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller.

Controller – The natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of processing are determined by national or Community laws or regulations, the controller or the specific criteria for his nomination may be designated by national or Community law.

Notice and Choice

When acting as a data processor within the meaning of the Data Directive, LCG reserves the right to process personal information on behalf of and under the direction of our law firm and corporate clients without providing notice to individuals or Data Protection Authorities to the extent permitted by the Safe Harbor Agreement. When collecting data in the EU and/or Switzerland, LCG acts on behalf of and under the direction of our law firm and/or corporate clients, to collect only data relevant to the litigation or other matter at hand. Individuals and business entities from which we collect data are provided with information regarding the purpose for which data is being collected, how it will be used and the type of non-agent third parties, if any, to which we disclose personal information. These individuals or entities are also provided with information about the choices and means offered by LCG for limiting the use or disclosure of their personal data.

Disclosure and Transfer

LCG will not disclose an individual’s personal data to any third party without the consent of our law firm or corporate clients unless one or more of the following are true:

  • The individual has consented, in writing, to the disclosure;
  • The disclosure is required by law or other professional standards;
  • The personal data is publicly available;
  • The disclosure is reasonably necessary for the establishment or defense of legal claims;
  • The transferee provides an adequate level of protection for the personal data within the meaning of the Data Directive or has agreed in writing to provide an adequate level of protection for the personal data consistent with the options provided in the Data Directive for transfers pursuant to written agreements;
  • In the event of a sale or transfer of assets in connection with an acquisition, merger, reorganization, sale or bankruptcy, LCG reserves the right to make such disclosure upon providing notice to the law firm and/or corporate clients for whom such data is being held


LCG agrees to offer individual citizens of the EU, EEA or Switzerland with access to their personal data for purposes of correcting, amending or deleting inaccurate information unless the cost or burden of providing the access and changing or deleting the data proves unreasonable in view of the risk to the individual’s privacy. A reasonable fee compensating LCG for resource use related to accessing, changing or deleting the personal information may be imposed. LCG may determine the form of the disclosure. LCG will only deny access requests as allowed by the United States Department of Commerce publication titled “The U.S.-EU Safe Harbor Guide to Self-Certification.”


LCG takes reasonable precautions to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Our security measures include physical, electronic, workflow and managerial protocols to safeguard and secure the personal data we process.

Data Integrity

LCG processes personal information only in ways that are compatible with the purpose for which the data was collected or subsequently authorized by the individual. LCG will take reasonable steps to ensure information is relevant to its intended use and remains accurate, complete and current.


LCG will follow any advice given by the Data Protection Authorities, including remedial or compensatory measures for individuals affected by non-compliance, and will provide the Data Protection Authorities with written confirmation that such corrective action has been taken, subject to the Company’s right to dispute the requested actions or remedial measures with the Federal Trade Commission.


Pursuant to the Safe Harbor recognized approach of self-assessment, LCG understands and agrees that individuals shall have the opportunity to directly submit written complaints regarding our handling of their personal data. We will review all complaints received in writing for purposes of determining whether our preservation and storage of the individual’s data has been consistent with our Safe Harbor Privacy Policy. If we determine that any actions we have taken are in fact inconsistent with our Policy, we will immediately take appropriate steps to remedy the issue we may have caused.

LCG has further committed to refer unresolved privacy complaints under the US-EU and EU-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by LCG, please visit the BBB EU SAFE HARBOR web site at for more information and to file a complaint.

Additionally, should we at any time find that an internal process causes us to be in breach of our Privacy Policy, LCG will take immediate action to alleviate the issue. Should we determine that any employee of LCG has failed to adhere to the terms of this Policy, such employee may be subject to disciplinary action up to and including termination.


LCG Discovery Experts LLC is committed to full compliance with Safe Harbor Privacy Principles under this Privacy Policy. Questions or complaints should be directed to the address below or via our Contact Page:

Attention: Ken Tisdel, Principal
LCG Discovery Experts LLC
11767 Katy Freeway, Suite 515
Houston, TX 77079

Safe Harbor Compliance | Web Content

Our Privacy Policy

Welcome to the website of LCG Discovery Experts (“LCG”). The privacy of our visitors and clients is critically important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This information applies to all information collected or submitted on the LCG website. For each visitor to our web page, our web server does not automatically recognize any information regarding the domain or e-mail address. We collect only the e-mail addresses of those who communicate with us via email. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google analytics uses cookies which are text files placed on your computer to help the web site analyze how users use the site. The information generated by the cookie about your use of the website (Including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse to use the cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purpose set out above.

How LCG Uses This InformationWe use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Commitment to Data Security

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the address or phone number below.

Accessing or Correcting Your Information

Upon request we provide site visitors with access to all personally identifiable information that we maintain about them. Consumers can access this information or have this information corrected by e-mailing or writing to us. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail to the address below or writing to us at the postal address below. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back at our website periodically to review updates to our privacy policy. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the address below or writing to us at our postal address.

Contacting Us

If you have other questions or concerns about the LCG website privacy policy, please contact us at the postal mail address, e-mail address or phone number below:

Our postal address is:
11767 Katy Freeway, Suite 515
Houston, TX 77079

We can be reached via e-mail, via our Contact Page, or by telephone at (832) 251-6600.

Privacy Policy | Safe Harbor Compliance

Web Content

Copyright and Trademarks

Copyright 2008-2016 LCG Discovery Experts, LLC. All rights reserved. LCG Discovery, LCG Discovery Experts, Intelligent Protection Framework, and TENiO are either servicemarks or registered trademarks of LCG Discovery Experts, LLC in the United States and/or other countries. These marks are proprietary to LCG Discovery Experts, LLC, and may not be used in connection with any service or products other than those provided by LCG Discovery Experts, LLC, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits LCG Discovery Experts, LLC.

From time to time you may see a logo or a trademark or a servicemark that belongs to a third party. These all remain the property of their respective owner(s). LCG Discovery Experts, LLC makes no representation or claim that any third-party trademark or logo or servicemark seen on this website are the property of LCG Discovery Experts, LLC in any way.

All the text, images, marks, logos, compilations (meaning the collection, arrangement and assembly of information), and other content of the Web Site, and any of the foregoing sent to you by e-mail or other means (collectively, the “Web Site Content”) are proprietary to us or to third parties.

You may view, download, and print the Web Site Content subject to the following conditions: (i) you may only download and print the Web Site Content in limited quantities as required to evaluate whether the goods and services of LCG Discovery Experts, LLC are appropriate for your use; (ii) you may not modify the Web Site Content; (iii) any displays or print outs of the Web Site Content must be marked “Copyright 2008-2016 LCG Discovery Experts, LLC. All rights reserved.”; and (iv) you may not remove any copyright, trademark, or other proprietary notices that have been placed in the Web Site Content. Except as expressly permitted above, copying, modifying reproduction, redistributing, republishing, uploading, posting, transmitting, distributing or otherwise exploiting in any way the Web Site Content, or any portion of the Web Site Content, is strictly prohibited without the prior written permission of LCG Discovery Experts, LLC.

Any software used on the Web Site is proprietary to us or to third parties, and except as may be required for the uses described in the foregoing paragraph, any use, redistribution, sale, decompilation, reverse engineering, disassembly, translation or other reduction of such software to human-readable form is prohibited.

You agree, and represent and warrant, that your use or other exploitation of the Web Site and the Web Site Content, or any portion thereof, will be consistent with the foregoing and will neither infringe nor violate the rights of any other party or breach any contract or legal duty to any other parties. In addition, you agree that you will comply with all applicable laws, regulations and ordinances relating to the Web Site, the Web Site Content and your use of them, and you will be solely responsible for your own individual violations of any of them.

Links to Third Party Web Sites

The Web Site contains links to third-party web sites. The linked web sites are not under our control, and we are not responsible for the contents of any linked site or any further link contained in a linked site. We provide these links as a convenience only, and a link does not imply endorsement of, sponsorship of, or affiliation with the linked site by LCG Discovery Experts, LLC. Nor does any link on the Web Site imply endorsement of, sponsorship of, or affiliation with LCG Discovery Experts, LLC by the party to who’s site the link instantiates.

“Do Not Track” Disclosure

This and all websites under the ownership and management of LCG Discovery Experts, LLC fully comply with specific user requests or browser settings for no tracking. When a site user’s web browser is set to “Private” or “No Tracking” or “Do Not Track” our website will function as it is intended and no Personally Identifiable Information (PII) will be collected.

This and all websites under the ownership and management of LCG Discovery Experts, LLC fully comply with the State of California AB-370, Section 1: 22575 restrictions.

Privacy Policy
Safe Harbor Compliance
Web Content


We self-certify compliance:safe_harbor_small(click image link for list)

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